Employees not getting login emails

Sameer's Avatar

Sameer

18 Feb, 2013 10:06 PM

I added several employees to my WorkforceGrowth account today and set-up several reviews. However, employees are not getting emails with login instructions. I asked two employees, and neither of them got it. They checked their junk email folder in Outlook, and I checked for SPAM emails in the last day on my Exchange 2010 Control Panel account. Is there a known issue on your end?

This discussion was closed! See this FAQ for more information:

  1. Can I change an employee’s email address?

    No, an email address once assigned to an employee can never be changed.

    If you have a unique requirement then please ask your administrator to submit a request to the support team.

    See more..
  1. 1 Posted by Sameer on 19 Feb, 2013 11:30 AM

    Sameer's Avatar

    I accidentally closed the discussion, and my issue is unresolved. I'll email support as well just in case.

  2. Support Staff closed this discussion on 20 Feb, 2013 07:22 AM.

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