Timeout is too short

Gavin M. Roy's Avatar

Gavin M. Roy

23 May, 2013 07:02 PM

Many users and managers are complaining the auto-logout is too short.

Please advise to what the duration is and if it can be easily/quickly changed.

  1. Support Staff 1 Posted by Support Staff on 23 May, 2013 08:37 PM

    Support Staff's Avatar

    Hi Gavin,

    The Auto time-out is a security measure that protects against misuse. It is set to be triggered after 30 minutes of inactivity.

    I will find out of it can be changed and update you on it soon.

    Thank you for your patience.

    WFG Support

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