Payment Plan updated but no effect

Ayman Soliman's Avatar

Ayman Soliman

10 Feb, 2014 06:06 AM

Hello,

I used Workfircegrowth for trial during Dec. 2013. At the end of the trial period my account has been suspended.

I updated the payment plan today and upgraded the licenses to 4 but still I can't access the administration panel.

would you please check.

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  1. How can I find out the details of my billing?

    You can find that out through the invoice of each of your payment cycle which is automatically sent at each payment cycle to the WFG account creator's mail account.

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  1. Support Staff 1 Posted by Support Staff on 10 Feb, 2014 07:22 AM

    Support Staff's Avatar

    Ayman,

    Thank you for contacting WFG Support. Your request is being processed.

    We will get back to you shortly. Thank you for being patient.

    Support.

  2. Support Staff 2 Posted by Support Staff on 10 Feb, 2014 09:44 AM

    Support Staff's Avatar

    Ayman,

    Can you please try now and let us know if the problem persists.

    Regards,

  3. 3 Posted by Ayman Soliman, ... on 10 Feb, 2014 10:46 AM

    Ayman Soliman, Blue Mena.'s Avatar

    Perfect, it is working now.

    Ayman Soliman
    Global Services Manager

    Blue Mena Group
    Dubai, UAE.
    www.bluemena.com

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  4. Support Staff closed this discussion on 16 Jun, 2015 04:17 PM.

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