Cannot add goal "Functional Area"

Judah's Avatar

Judah

18 Dec, 2014 12:16 PM

When adding a functional area, the system just says "no records found" and will not let users add the goal.

>>http://gyazo.com/b9535a3ae19e8e93038b249ad62064e0

These reviews are live so I would appreciate a quick answer.

Thanks!
Judah

  1. Support Staff 1 Posted by Support Staff on 18 Dec, 2014 08:22 PM

    Support Staff's Avatar

    Thank you for contacting support.

    What you're explaining happens sometimes when the page is not fully loaded
    and so the library of functional areas is not fetched successfully in the
    background. Regardless, new entries are created if you a previously
    un-entered functional area.

    Can you please try again perhaps from a different users account and as you
    are finished typing the name of the functional area, press Enter instead of
    tab. That should resolve. Please let me know if it doesn't.

    Thanks,

  2. 2 Posted by Jane Nesor on 19 Dec, 2014 07:02 AM

    Jane Nesor's Avatar

    Hi,

    We tried with multiple users accounts. Everyone I'd complaining of the same
    issue.

  3. 3 Posted by Judah on 22 Dec, 2014 02:01 PM

    Judah's Avatar

    Hi,

    Any progress?

  4. Support Staff closed this discussion on 16 Jun, 2015 04:23 PM.

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