I need to activate an account that has been disabled too many times.

Georgina Allen's Avatar

Georgina Allen

17 Oct, 2016 08:51 AM

Hi,

I need to activate Sophie Bleger's WFG account.

It is not allowing me to do so as it has been disabled to many times. I also cannot add another account as the email address has already been used. I do not want to delete an account as the manager will lose all previous reviews.

How can i get around this problem so Sophie has an active account?

Thanks,
Georgina.

  1. Support Staff 1 Posted by Support Staff on 19 Oct, 2016 12:21 PM

    Support Staff's Avatar

    HI Georgina,

    Sophie Bleger's WFG account has been enabled again. Due to security purposes, an account will get blocked when it has been enabled/disabled for more than two times.

    Kindly let us know if you are still facing any issues with this account.

    Thanks.

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