How Open-ended Questions work?

How do I add an open-ended question in a review template?

Go to Review Questions, click on the Add Question in any category and while setting up a question. You can select the option of open-ended question at the end.

How can one see the answer to an open-ended question?

The employee, who is reviewed, can see all the answers to open-ended questions from the Question-level Detailed Report available on Review Detail Page.

Can I rate and comment both at a same question?

No, in open-ended question you can only give descriptive answers. Reviewer can always give textual comments to each rating-based question.

Can I add options of both open-ended and ratings to one question?

No, each question can only be either open-ended or rating-based.

Can I change the open-ended question to rating question?

No. Once you have created a question, you cannot change open-ended question into rating and vice versa. You will have to create a new question to change this option, and you can always delete the previous question.